A&O Shearman law firm partners with BNP Paribas 3 Step IT for seamless device management
05.13.2025A&O Shearman has long relied on Apple products, particularly iPhones, to support their staff. When they decided to stop purchasing devices and explore a more efficient and cost-effective solution, they chose BNP Paribas 3 Step IT.
A&O Shearman, a global law firm, recently signed a Technology Lifecyle agreement with BNP Paribas 3 Step IT in Spain to refresh their fleet of iPhones.
“Carlos is always there to answer the phone and consistently suggests new opportunities to help us improve our operations,” said Sebastian Kroha.
One of the key reasons A&O Shearman has experienced such a positive relationship with BNP Paribas 3 Step IT is the dedication and passion shown by Carlos Fernandez, key account manager at BNP Paribas 3 Step IT. According to A&O Shearman’s Head of IT, Sebastian Kroha, Carlos’ availability, expertise, and proactive approach have been instrumental in the success of the partnership.
The trust and collaboration between A&O Shearman and BNP Paribas 3 Step IT have created a mutually beneficial relationship.
A&O Shearman’s operations require seamless technology to support their staff, especially given their global presence and the need for availability outside of regular business hours. The devices they use must enable their teams to perform at their best, and BNP Paribas 3 Step IT has delivered just that.
One of the standout services A&O Shearman has benefitted from is BNP Paribas 3 Step IT’s “IT Care+” protection service. This service offers excellent value for money and has proven to be incredibly reliable. Sebastian Kroha noted that the portal’s user-friendly interface made managing device protection simple, providing peace of mind. “It’s a one-stop solution that makes life easier for us. When something happens to our devices, we know we have a reliable, fast solution in place.”
Additionally, BNP Paribas 3 Step IT’s asset management platform, Asset IQ, has revolutionised A&O Shearman’s renewal process. Before adopting Asset IQ, A&O Shearman’s IT team had to manage device tracking and inventory manually. Now, with Asset IQ, the firm has full visibility of leased devices, cost projections, and financial data, all in one place. This streamlined process has saved significant time and effort for A&O Shearman and made renewals much easier to manage.
A&O Shearman is also deeply committed to Environmental, Social, and Governance (ESG) initiatives, and this partnership with BNP Paribas 3 Step IT supports their ESG goals. As part of their sustainability efforts, A&O Shearman tracks its carbon footprint and implements various initiatives to reduce its impact. Returning devices to BNP Paribas 3 Step IT at the end of their lifecycle for refurbishment and reuse supports A&O Shearman’s broader ESG strategy and helps minimise e-waste.
A&O Shearman values the availability, dynamism, and human touch that BNP Paribas 3 Step IT brings to the table, which has helped them manage their devices efficiently without the bureaucratic red tape often associated with corporate partnerships.
At BNP Paribas 3 Step IT, we are proud to be a trusted partner of A&O Shearman and look forward to continuing to support them with innovative solutions that enhance their operations and drive business success.